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frequently asked questions

photograhy by Martha Pimentel
  • What is your policy?
    BIJOUX BEAUTY POLICIES Cancellation All payments are non-refundable. After signing our contract, if there are any service cancellations, clients will be asked to fill the slot(s) or pay in full. Payment To hold your wedding date, a non-refundable retainer or full payment will be asked at time of booking. Assignment of Stylists Weddings with 5 or less services that include hair styling and makeup will be assigned one artist who is both a hairstylist and makeup artist. To book a team of one hair stylist and one makeup artist, you must book a minimum of 3 hair services and 3 makeup services. If your bridal party/event requests more than the given stylists, we are able to accomodate. However, there is a $30 charge for each additional stylist requested plus their parking/travel fee. Booking Minimum There is a minimum of booking 3 services per artist. If you are a bride that is only interested in booking for hair and makeup, there will be a $50 fee. Booking a Trial: Appointments are available only on weekdays or Sundays. *Availability for Saturday’s are very limited. If time permits, we will do our best to reserve a trial for Saturday if requested. Travel and Parking fees: Orange County: Within 30mi: $25 +35-60mi: $40+ +60+mi: $50+ *Client is responsible for any travel and parking fees (i.e. hotel valet, parking structure/meter) that may apply and will be paid along with final payment or specified.
  • Where are you located?
    We offer our services in Southern California, but are not limited. We also cater to our destination weddings.
  • What is a mobile hair & make-up company?
    Since we are mobile, this means we get to glam you up from the comfort of your own home! We offer on-location services for trials, special occasions, and wedding days. We do not have a studio. What's the catch? Well, your first few miles are free meaning there will be no travel fee within local destinations. However, there may be a travel fee depending on the proximity of where you would like to have your services rendered.
  • Is it worth the investment?
    Wedding application is an art. As we spend hours preparing for your special day, we ensure that there is little to no possibility for any “surprises.” We hydrate and prep your skin for a flawless, long-lasting application. During the service, we cater to any of your questions or concerns. And as we complete your look, we leave the bride with a mini touch-up kit. The touch-up kit contains items that will help maintain your finished look throughout the many hours of dancing, eating, laughing, and more!
  • How do I make an appointment?
    Simply email us with the date, time and location you wish to have hair and/or make-up services done and we will let you know what the next steps are.
  • When is a good time to book a trial session and/or reserve the wedding date?
    It is best to schedule your trial session at least 5-6 months prior to your wedding date. However, you can reserve your wedding date 8-9 months in advanced by paying for your retainer.
  • Is a trial necessary?
    Trials are not required, but are recommended to mesh your inspiration photos and our artistry for the perfect look for your special occasion. *Each appointment can last anywhere from 45-120 min. And of course, overall looks can be tailored to the client's preferences.
  • There will be no makeup applied to my body. Why?
    We are not responsible for any damages done to the dress. You are more than welcome to have another person apply touch-ups on your décolletage, back or arms; however, we would like to ensure that we personally keep your dress free from any potential harm!
  • What is the difference between airbrush and classic foundation application?
    The airbrushing system we use is from Temptu Pro. It has a silicone-based formula that is water-resistant. After application, it will not smudge away easily. It has a natural, dewy to matte finish that can last up to 12 hours without clogging your pores. The airbrush machine is preferred for clients who like a minimal coverage, with very light contouring. Traditional makeup is applied with airbrushing techniques and tools. Traditional makeup allows the client to choose between a lighter to a more full coverage. With traditional makeup, we are able to do a more contoured work. However, they are both quite beautiful! It simply comes down to your skin type and what you would prefer.
  • What preparations should I make prior to coming to my hair & makeup appointment?
    Hair: Come to your appointment with your hair clean and dry. It is best to wash the day before, but if your hair tends to get oily quickly, then washing the day of will suffice–but please have your hair completely dry by the appointment time. Make-up: Come to your appointment with a fresh, clean face. Sunscreen or moisturizers are also acceptable prior to the appointment!
  • Should I prepare a makeup kit for myself on my wedding day?
    Yes! You sure can. We suggest bringing any blush or bronzers. Cream blushes are great to also use on lips for a light hint of color. Lip liners are also light weight and can double as a long-lasting lipstick. Our favorite products are oil blotting powders to remove any shine without adding any additional products to the face. We will include a loose pressed powder, but clients should bring a small fluffy brush to apply! Our touch up kits include a lip touch up, lip applicator, blotting paper/pressed powder (upon request).
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