frequently asked questions

Where are you located?


We offer our services in California, primarily in OC/LA/IE/SD. We are also available for international travel as well.




What is a mobile hair & make-up company?


Since we are mobile, this means we get to glam you up from the comfort of your own home! We offer on-location services for trials, special occassions, and wedding days. What's the catch? Well, your first few miles are free meaning there will be no travel fee within local destinations. However, there may be a travel fee depending on the proximity of where you would like to have your services rendered.




Is it worth the investment?


Wedding application is an art. As we spend hours preparing for your special day, we ensure that there is little to no possibility for any “surprises.” We hydrate and prep your skin for a flawless, long-lasting application. During the service, we cater to any of your questions or concerns. And as we complete your look, we leave the bride with a mini touch-up kit. The touch-up kit contains items that will help maintain your finished look throughout the many hours of dancing, eating, laughing, and more!




How do I make an appointment?


Simply email us with the date, time and location you wish to have hair and/or make-up services done and we will let you know what the next steps are.




When is a good time to book a trial session and/or reserve the wedding date?


It is best to schedule your trial session at least 5-6 months prior to your wedding date. We will need to secure your wedding date as soon as possible, as we do get booked quickly!




Is a trial necessary?


No, trials are not required, but are recommended to guarantee the perfect look for your special occasion. *Each appointment can last anywhere from 45-120 min. And of course, overall looks can be tailored to the client's preferences.




There will be no makeup applied to my body. Why?


We are not responsible for any damages done to the dress. You are more than welcome to have another person apply touch-ups on your decolletage, back or arms; however, we would like to ensure that we personally keep your dress free from any potential harm!




What is the difference between airbrush and classic foundation application?


The airbrushing system we use is from Temptu Pro. It has a silicone-based formula that is water-resistant. After application, it will not smudge away easily. It has a natural, dewy to matte finish that can last up to 12 hours without clogging your pores. The airbrush machine is preferred for clients who like a minimal coverage, with very light contouring. Traditional makeup is applied with airbrushing techniques and tools. Traditional makeup allows the client to choose between a lighter to a more full coverage. With traditional makeup, we are able to do a more heavily contoured look. However, they are both quite beautiful! It simply comes down to your skin type and what you would prefer.




What preparations should I make prior to coming to my hair & makeup appointment?


Hair: Come to your appointment with your hair clean and dry. It is best to wash the day before, but if your hair tends to get oily quickly, then washing the day of will suffice–but please have your hair completely dry by the appointment time. Make-up: Come to your appointment with a fresh, clean face. Sunscreen or moisturizers are also acceptable prior to the appointment!




What is your policy?


BIJOUX BEAUTY POLICIES

Cancellation
Trial fees, retainer, and final payments are non-refundable. After signing our contract, if there are any wedding day appointment cancellations, clients will be asked to fill the slot(s). If not, full payment will still be due if these requirements are not met. Payment To hold your wedding date, a non-refundable retainer or full payment will be asked at time of booking. Assignment of Stylists
Weddings with 5 or less services that include hair styling and makeup will be assigned one artist who is both a hairstylist and makeup artist. To book a team of one hair stylist and one makeup artist, you must book a minimum of 3 hair services and 3 makeup services.

If your bridal party/event requests more than the given stylists, we are able to accomodate. However, there is a $30 charge for each additional stylist requested plus their parking/travel fee.

Booking Minimum
There is a minimum of booking 3 services per artist. If you are a bride that is only interested in booking for hair and makeup, there will be a $50 fee.

Booking a Trial:
Appointments are available on Sunday’s or Weekdays (at OC studio & at client’s location for SF)
*Availability for Saturday’s can be limited, but some exceptions can be made.
Travel and Parking fees:
Orange County:
Studio: $0
Within 30mi: $10-15
+35-60mi: $20-50
+60+mi: $50+


*Client is responsible for any travel and parking fees (i.e. hotel valet, meter) that may apply and will be paid along with final payment or specified.




Should I prepare a makeup kit for myself on my wedding day?


Yes! You sure can. We suggest bringing any blush or bronzers. Our favorite products are oil blot pressed powder to remove any shine without adding any additional products to the face. We will include a loose pressed powder, but clients should bring a small fluffy brush to apply! Our touch up kits include a lip touch up, lip applicator, blotting paper/pressed powder (upon request).





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(949) 438-0991 Orange County

© 2018 Bijoux Beauty

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